PRIVACY POLICY

PRIVACY POLICY
Welcome to www.grainhooks.com. We take your privacy very seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, store and protect the personal information you provide when you use our website. Please read the following terms carefully and feel free to contact us if you have any questions about our privacy policy.

1. Information We Collect
   When you visit or use our website, we may collect the following types of information:
   ●Personal information: including your name, email address, contact number and shipping address, etc., mainly used to process your order and provide customer service.
   ●Non-personal information: including your IP address, browser type, access time and browsing history, etc., which will help us improve the user experience and service quality of our website.
2. Use of Information
   We may use the personal information you provide for the following purposes:
   ●Process and manage your order.
   ●Provide customer support and respond to your inquiries.
   ●Send you information related to your purchase, such as order confirmation, shipping notification, etc.
   ●Send promotional information about our products and services (if you choose to receive such information).
   ●Improve our website and services to better meet user needs.
3. Information Protection
   We take a variety of security measures to protect your personal information. All sensitive information is encrypted via Secure Sockets Layer (SSL) to ensure that data cannot be accessed by unauthorized third parties during transmission. In addition, we limit access to your personal information to authorized employees only when they perform their job duties.
4. Information Sharing
   We promise not to sell, exchange or otherwise transfer your personal information to third parties unless we obtain your explicit consent or for the purpose of sharing information required to process your order. We may share necessary personal information with third-party service providers (such as delivery companies, payment processors, etc.) to complete transactions and provide services.
5. Your Rights
   You have the right to access, correct or delete the personal information we hold about you. If you wish to exercise these rights, please contact us using the contact information below. We will process your request as soon as possible.
6. Contact Us
   If you have any questions or suggestions about this privacy policy, please feel free to contact us:
   ●Email: pinkswift@grainhooks.com

Thank you for choosing www.grainhooks.com. We will always be committed to protecting your privacy and personal information.